Does Extra Space Storage have BBB complaints?

BBB complaint totals for Extra Space Storage are published on BBB.org and can vary by franchise or location. On BookMyMove we currently list 0 published complaints for Extra Space Storage, plus 0 positive reviews. Use both sources when researching Extra Space Storage BBB complaints.

How do I file a complaint against Extra Space Storage?

Use the form on this page to submit a Extra Space Storage complaint with what went wrong, your move details, and the outcome you want. After moderation, we may notify Extra Space Storage and offer a path to resolve the issue through our Movers Portal.

Where can I read Extra Space Storage reviews and Trustpilot feedback?

Besides Google and Trustpilot, this page collects BookMyMove Extra Space Storage reviews — including positive experiences — and complaint reports with company responses when available.

What is the BookMyMove score for Extra Space Storage?

The BookMyMove Reputation Score for Extra Space Storage starts from their Google rating and adjusts based on published complaints, resolutions, responses, and positive reviews. The current score is 94.0 out of 100 (about 4.7 stars).

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Mover complaints & reviews

Extra Space Storage Complaints, Reviews & BBB Alternatives

Located in Muncie, Indiana, Extra Space Storage offers a range of services including storage solutions and transportation services. With a Google rating of 4.6 from 256 reviews, the company has received a mix of feedback from its customers. On BookMyMove, consumers can explore detailed complaints, BBB-style reports, and Trustpilot alternatives, along with positive reviews from users. This platform serves as a valuable resource for those looking to make informed decisions about storage and moving services. Extra Space Storage has the opportunity to engage with their customers on BookMyMove, allowing them to address and resolve any issues brought forth. This open dialogue not only aids in improving the customer experience but also helps maintain a transparent and trustworthy relationship with the community. Whether you're considering their services or have already used them, BookMyMove provides the insights you need to assess the company's reputation in Muncie.

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Reputation score

/ 100 · ~4.7★

Complaints

Positive reviews

Google

4.6

256 Google reviews

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About Extra Space Storage reviews and complaint history

Extra Space Storage serves customers in and around Muncie, IN. Extra Space Storage, located at 2601 N Granville Ave in Muncie, Indiana, offers a comprehensive range of services including storage, shipping, and transportation. The facility is known for its convenient location near Ball State University and its accessibility, with operating hours from 6:00 AM to 10:00 PM daily. With a strong Google rating of 4.6 from 256 reviews, Extra Space Storage has built a reputation for affo… On BookMyMove you can read Extra Space Storage reviews from consumers, file a complaint, or share a positive moving experience.

Muncie, IN

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Extra Space Storage reviews and complaint trends shoppers check alongside BBB and Trustpilot

Extra Space Storage BBB complaints — what to know

People often search for “Extra Space Storage BBB” or “Extra Space Storage BBB complaints” when they want independent complaint history. The Better Business Bureau is one place to check, but it is not the only option. BookMyMove lets you file a Extra Space Storage complaint here, request help resolving the issue, and review how Extra Space Storage responds. Today we show 0 published complaints and 0 positive reviews on this page (after moderation).

Report a BBB-style complaint here

Extra Space Storage Trustpilot & review alternatives

Searches for “Extra Space Storage Trustpilot” or “Extra Space Storage reviews” usually mean you want recent customer experiences — both praise and problems. Trustpilot, Google, and Yelp are useful signals; this BookMyMove complaints page adds a resolution-focused layer: share what happened, and Extra Space Storage can respond directly if they claim their listing.