Does Extra Space Storage have BBB complaints?

BBB complaint totals for Extra Space Storage are published on BBB.org and can vary by franchise or location. On BookMyMove we currently list 0 published complaints for Extra Space Storage, plus 0 positive reviews. Use both sources when researching Extra Space Storage BBB complaints.

How do I file a complaint against Extra Space Storage?

Use the form on this page to submit a Extra Space Storage complaint with what went wrong, your move details, and the outcome you want. After moderation, we may notify Extra Space Storage and offer a path to resolve the issue through our Movers Portal.

Where can I read Extra Space Storage reviews and Trustpilot feedback?

Besides Google and Trustpilot, this page collects BookMyMove Extra Space Storage reviews — including positive experiences — and complaint reports with company responses when available.

What is the BookMyMove score for Extra Space Storage?

The BookMyMove Reputation Score for Extra Space Storage starts from their Google rating and adjusts based on published complaints, resolutions, responses, and positive reviews. The current score is 98.0 out of 100 (about 4.9 stars).

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Mover complaints & reviews

Extra Space Storage Complaints, Reviews & BBB Alternatives

Extra Space Storage in Waterbury, Connecticut, offers a range of storage and moving-related services. Customers interested in learning more about the company's performance can explore detailed consumer feedback on BookMyMove. This includes researching any complaints, exploring reports akin to those provided by the Better Business Bureau, and reading both critical and positive reviews. With a strong Google rating of 4.8 based on 535 reviews, it's clear that many customers have had favorable experiences, although some have raised concerns about issues such as mold and pest damage. On BookMyMove, Extra Space Storage has the opportunity to address and resolve customer issues directly, fostering open communication and enhancing customer satisfaction. This platform serves as a Trustpilot alternative, allowing consumers to make informed decisions about their storage and moving needs in the Waterbury area.

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Reputation score

/ 100 · ~4.9★

Complaints

Positive reviews

Google

4.8

535 Google reviews

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About Extra Space Storage reviews and complaint history

Extra Space Storage serves customers in and around Waterbury, CT. Extra Space Storage, located at 433 Lakewood Rd, Waterbury, Connecticut, is a prominent service provider in the storage and moving industry. Known for its extensive range of storage solutions, the company offers a variety of unit sizes to accommodate different needs, whether for personal, business, or transitional space during a move. With a strong online presence and a high Google rating of 4.8 from 535 reviews, Ext… On BookMyMove you can read Extra Space Storage reviews from consumers, file a complaint, or share a positive moving experience.

Waterbury, CT

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Guides for filing Extra Space Storage complaints, reading reviews, and resolving mover issues

Extra Space Storage BBB complaints — what to know

People often search for “Extra Space Storage BBB” or “Extra Space Storage BBB complaints” when they want independent complaint history. The Better Business Bureau is one place to check, but it is not the only option. BookMyMove lets you file a Extra Space Storage complaint here, request help resolving the issue, and review how Extra Space Storage responds. Today we show 0 published complaints and 0 positive reviews on this page (after moderation).

Report a BBB-style complaint here

Extra Space Storage Trustpilot & review alternatives

Searches for “Extra Space Storage Trustpilot” or “Extra Space Storage reviews” usually mean you want recent customer experiences — both praise and problems. Trustpilot, Google, and Yelp are useful signals; this BookMyMove complaints page adds a resolution-focused layer: share what happened, and Extra Space Storage can respond directly if they claim their listing.