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U-Haul Moving & Storage of Hartford-Brainard

Moving company in Hartford, Connecticut

4.2 (210 Google reviews)

View U-Haul Moving & Storage of Hartford-Brainard complaints & reviews

(860) 967-0030 Visit website

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About U-Haul Moving & Storage of Hartford-Brainard

U-Haul Moving & Storage of Hartford-Brainard, located at 40 Brainard Rd, Hartford, CT, offers a wide range of moving and storage solutions for both local and regional customers. Known for its diverse services, including truck rentals, storage options, and shipping services, this location is a convenient choice for individuals and businesses in the Hartford area. With operating hours extending from early morning to evening, and slightly adjusted hours on Sundays, the facility is accessible for busy schedules. U-Haul’s reputation for reliable and versatile moving solutions is reflected in this location’s Google rating of 4.2 out of 5, based on 210 reviews. Customers frequently commend the staff’s professionalism and the comprehensive nature of services offered, making it a trusted name in the moving industry within Hartford and beyond.

Customer experiences at U-Haul Moving & Storage of Hartford-Brainard often highlight the attentive and professional service provided by the staff. Reviews emphasize the accommodating nature of the team, who are praised for their ability to manage multiple customer inquiries efficiently. Despite the absence of FMCSA registration, which limits its interstate moving authority, U-Haul’s strong local presence compensates with a customer-focused approach that ensures satisfaction. For those considering this mover, it’s beneficial to compare the extensive service options and accessibility against other local providers. Additionally, potential customers may want to consider how U-Haul's flexible scheduling and ability to handle specific tasks, like trailer hitch installations, align with their moving needs.

Recent Google reviews

Felipe Santos 2 months ago

I would like to take a moment to sincerely recognize the gentleman and the lady who assisted us. Their level of professionalism, attentiveness, and genuine care truly exemplified what outstanding customer service should be. They were not only efficient and knowledgeable, but also warm, respectful, and fully committed to ensuring that our experience was a positive one. It is rare to encounter individuals who carry themselves with such dedication and pride in their work. Their ability to anticipate needs, communicate clearly, and handle every detail with patience and courtesy made a lasting imp…
James M a month ago

I recently had a trailer hitch installed. This location will assign specific times for the service unlike other locations. I therefore traveled about 40 minutes and chose to wait for the installation. There are no accommodations to sit and wait despite it being a very large open showroom. I was directed to the McDonald's restaurant some 100 yards down a busy thoroughfare with no sidewalks. I trekked through wet grass to get there, and back. A few chairs would have made this a much better experience.
Yashira Ortiz a month ago

The guy that took care of me was very respectful and nice. He was professional, even when other people were talking to him asking him questions, he would keep working and doing his part so I could take my rental truck. I like this place
Dinara G a year ago

This is a giantic U-Haul facility. It's clean and neat. There is a clean bathroom here. A worker who was helping seemed a little irritated at the beginning. She was eating when we approached the desk. We did say that we weren't in a rush and asked to please finish eating, but she decided to take care of us first. Overall, it was a normal experience. Good location Hartford, Connecticut
Marlon Syms 9 months ago

Although I was there on unsatisfactory personal terms, my unbiased opinion of the service I received was adequate, professional and helpful. I have nothing negative or unpleasant to report. I highly recommend their services. The space met my expectations, it is easily accessible and no security issues.. Thank you U-Haul.