JustStorage
Moving company in New Britain, Connecticut
Own this business? Claim your free listing to manage your profile.
Claim this listingAbout JustStorage
JustStorage is a well-regarded storage and moving company located in New Britain, Connecticut. Situated at 1055 W Main St, this company is known for its comprehensive range of services, which include storage, shipping, and transportation solutions. With a strong Google rating of 4.6 based on 491 reviews, JustStorage has built a reputation for offering quality services at competitive rates. Operating six days a week, the company ensures accessibility and convenience for its customers, closing only on Sundays. Although they provide a wide array of services, it's important to note that there is no FMCSA registration found, indicating their focus might be more on local services rather than interstate moving operations. Their business hours are from 9:30 AM to 6:00 PM on weekdays and until 5:00 PM on Saturdays, providing ample time for clients to access their services.
Customers frequently highlight the positive experiences they've had with JustStorage, particularly praising the friendly and accommodating staff. The company's approach is straightforward, with minimal red tape involved in the storage rental process, as noted by satisfied clients like Steven Dilling. Maritza Ortiz's review underscores the respectful and attentive customer service, which seems to be a hallmark of the business. However, some reviews, like that of Tina P, suggest there might be occasional issues with specific aspects such as accessibility or unit conditions, though these appear to be exceptions rather than the rule. As JustStorage does not have FMCSA registration, customers should consider their local moving and storage needs when comparing this company to others, focusing on the quality of service and customer feedback rather than interstate moving capabilities.
Recent Google reviews
- Steven Dilling a month ago
This is the best storage company in the area hands down. Best rates, nice units without a lot of red tape to move in & just nice folks. They’ll work to make you happy. Beware of those promo rates that others offer, they don’t last long. New Britain also offers a better locking system for their indoor.units.
- Maritza Ortiz a month ago
I was attended and respectful person. Didn’t give me attitude, always been focusing what I have to say and things went smooth. Nothing wrong to say. I really like this. Thought I would’ve have a hard time, but I didn’t. I actually liked that. People need to be more like them.
- Tina P a month ago
The location was convenient and easily accessible, especially with having an outdoor unit. My belongings were kept in good condition, and I did not experience any mold or damage issues like other customers. Unfortunately, my experience with customer service was extremely disappointing. On my move-out date, management repeatedly locked my unit, making it difficult to retrieve my remaining items. Even after multiple calls requesting access, the issue continued. Despite providing more than a month’s notice that I was moving out, I was still charged additional fees. My advice is to get everythin…
- Celeste Valenti 12 months ago
We do not recommend at all! Very disappointed. Giving even one star is generous. Our climate controlled unit, so called, which we paid top dollar for was far from it. All our furniture had to be brought to the dump and we paid a pretty price for that. Covered in mold and even a dead mouse to boot!! Never store your furniture or anything here!!!! We were devastated!!!
- Sherese M. 6 months ago
I had an excellent experience at Just Storage thanks to Victor. He was professional, patient, and extremely helpful throughout the entire process. Victor took the time to explain everything clearly, answered all my questions, and made sure I felt comfortable and confident with my storage choice. Customer service like this is hard to find these days. If you’re looking for a clean, well-managed storage facility with outstanding service, ask for Victor—you won’t be disappointed!
More movers in New Britain
Compare nearby moving companies before you request quotes.