Unverified listing

New Burton Storage

Moving company in Dover, Delaware

4.7 (31 Google reviews)

View New Burton Storage complaints & reviews

(302) 546-5162 Visit website

Own this business? Claim your free listing to manage your profile.

Claim this listing

About New Burton Storage

New Burton Storage, located at 1429 New Burton Rd, Dover, DE, is a well-regarded facility offering a range of services including moving, storage, shipping, and transportation. With a strong local reputation, this company is a preferred choice for residents in Dover and the surrounding areas. Boasting a Google rating of 4.7 from 31 reviews, New Burton Storage is praised for its excellent customer service and competitive rates. Operating seven days a week, they provide convenient access to their services, accommodating the busy schedules of their customers. Although they do not appear to have FMCSA registration, their focus on local moves and storage solutions makes them a reliable option for those within Delaware looking for quality service without the need for interstate authority.

Customers frequently highlight the friendly and knowledgeable staff at New Burton Storage, emphasizing the compassionate and professional service provided by team members such as Mrs. Pat and Betsy. Reviews consistently mention the smooth operations and quick assistance offered, which can be crucial when selecting a mover or storage provider. For consumers comparing moving services in Dover, considering factors such as customer reviews, staff interactions, and service flexibility can provide valuable insights. While New Burton Storage does not have interstate moving authority, their local expertise and commitment to customer satisfaction make them a strong contender for those needing storage and local moving services.

Recent Google reviews

Agape Love 4 years ago

Mrs. Pat is awesome. She is always very kind and compassionate as is the entire staff. New Burton Mini Storage is the best in town with the greatest rates. I have been doing business with them for 20 yrs. They treat their customers like family. I know my belongings are kept safe. I plan to use their facilities for years to come. They are truly a blessing. Tracy L West
Alyson Parola 6 years ago

I called this facility as a last minute decision due to a change in my moving plans and it has been one of the most pleasant experiences that I've had. Betsy was very helpful and friendly over the phone. I explained a few details about my situation and she was able to give me a quote. The next day I went to go look at the unit and make a possible deposit. Again, I was met with a friendly deposition. The unit was perfect for what I needed and the location put my mind at ease. I have never rented a storage unit before and I have heard quite a few horror stories, but my skepticism and worries wer…
Shirley Donovan 3 years ago

I continue to give Ms. Pat the Office Manager at New Burton Mini Storage an AAA+++ Rating. She runs a tight ship and everything at this Storage unit runs very smoothly just like kogs in a wheel. Pat is so knowledgeable about everything at this Storage unit from getting things fixed and making sure it gets done right and in a timely matter. Pat is a very Valuable Employee and a pleasant person to deal with. We are very Lucky to have her.
Dre Harris a year ago

Mrs.Pat is wonderful person, but the communication at this place is horrible. I've called multiple times and have yet to receive a response. I have paid ON TIME and on multiple occasions my storage pin doesn't work. I would not recommend this business at all.
Sharon 3 years ago

This place is great! It's in a quiet area with easy access.The manager, Pat, always seems to be on her A Game and makes herself available to make sure things are running smoothly. I've seen her show up nights and even weekends to make sure everything is ok or to help out if someone is having a problem. She really seems to take pride in this being a safe and well run place.