Extra Space Storage
Moving company in Pearl City, Hawaii
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Claim this listingAbout Extra Space Storage
Extra Space Storage, located at 98-710 Kuahao Pl in Pearl City, Hawaii, is a reputable facility known for providing comprehensive storage and moving services. As part of a nationwide network, this Pearl City location offers a wide range of solutions tailored to meet various storage and transportation needs. With operating hours from 6:00 AM to 10:00 PM every day, it accommodates the busy schedules of its clients. The company prides itself on its high customer satisfaction, reflected in its impressive 4.9-star rating from 995 reviews on Google. Customers frequently highlight the convenience and accessibility of the location, as well as its clean and secure storage units, making it a preferred choice for both short-term and long-term storage solutions in the area. While primarily a storage provider, Extra Space Storage also offers related services that can assist in the moving process, enhancing the overall customer experience.
Customer feedback consistently emphasizes the exceptional service provided by staff members, particularly Ana, who is praised for her friendliness, professionalism, and helpfulness. This positive reputation is a key factor for those considering Extra Space Storage for their storage needs. Although there is no FMCSA data available, which suggests that the company may not handle interstate moving services, it remains a strong local option for storage and related services. When comparing this facility to others, potential customers should consider its high customer ratings, convenient location, and the quality of customer service. These aspects are crucial in ensuring a smooth and satisfactory storage or moving experience.
Recent Google reviews
- Eric M. a month ago
Ana at Extra Space Storage in Pearl City provides exceptional customer service. Whether on the phone or in person, she is always friendly, professional, and incredibly helpful. She takes the time to answer questions, resolve concerns, and make every interaction easy and stress-free. Her positive attitude and dedication to customers truly stand out. Ana is a tremendous asset to this facility and deserves recognition for the consistently outstanding service she provides. If anyone has earned a raise, it’s Ana!
- Gloria Note 3 months ago
I was searching for a storage unit closer to home and decided to check out Extra Space Storage. After inquiring about a few units, I was connected with Anna at the Pearl City location and asked for a follow-up call. With my busy schedule, I sometimes forget, but Anna made sure to call me back on the exact date I requested—she’s amazing! She took the time to show me different units so I could get a feel for them before making a decision. She explained everything so clearly and thoroughly that I barely had any questions, which I really appreciated. When I needed more time to decide on a rental…
- Ann suan 3 months ago
I highly recommend this location. Very well kept and organized! I am extremely grateful for Ana. She is so helpful, friendly and knowledgeable! My sister passed away last December and this is actually her storage unit that I inherited. Ana helped me so much from getting all the paperwork squared away, assisting me to where the storage unit is located and to reminding me about monthly payments. I could’ve just removed my sisters belongings and close the account but I know that my sister’s belongings are in good hands with Ana. She is a great asset to Extra Space Storage! Keep up the great work…
- Monica R 4 months ago
We were renting a storage unit at another facility and started looking for one with better hours and a much better price — and we found it! This storage facility is perfect for our needs. The convenience and secure access give us total peace of mind. They offer flexible options with month-to-month, 3-month, and 6-month plans, which is fantastic. Locking in an awesome rate for six months without worrying about fees skyrocketing has been such a relief for our budget! The best part of our experience was the customer service. Ms. Ana assisted us and truly treated us like family, not just another…
- Frantaysha Arrington 3 months ago
This review is for Ana! I had a great experience thanks to the exceptional customer service I received. From the moment I reached out, she was attentive, professional, and genuinely helped me. She listened to my concerns, responded promptly, and went above and beyond to ensure everything was resolved smoothly and also reached out with a follow-up phone call 2 days later. What really stood out was her welcoming, positive attitude and willingness to take extra steps to make sure I was satisfied. It’s rare to come across dedication and care these days. I truly appreciate her efforts and would…
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