Urbana Secure Self Storage in Champaign, Illinois
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Urbana Secure Self Storage

Moving company in Champaign, Illinois

4.4 (51 Google reviews)

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About Urbana Secure Self Storage

Urbana Secure Self Storage, located in Champaign, Illinois, provides a range of storage solutions for both personal and business needs. Situated at 1808 S Philo Rd STE 7, Urbana, IL, this facility is well-regarded in the community, boasting a 4.4-star rating from 51 reviews. The company offers a variety of services including moving support, storage, shipping, and general transportation services, making it a convenient one-stop shop for those in need of space and relocation services. With operating hours that extend into the evening on weekdays and weekend availability, Urbana Secure Self Storage is accessible and accommodating to a broad range of customer schedules.

While Urbana Secure Self Storage does not have an FMCSA registration, indicating a focus more on local services and storage, it maintains a positive reputation for customer service and facility maintenance. Customers have highlighted the cleanliness and security of the storage units, although some have noted issues with additional insurance charges. For those comparing storage options, it’s advisable to inquire about all potential fees and to verify any insurance requirements. The reviews suggest a generally satisfactory experience, especially for those seeking temperature-controlled environments, but as with any service, potential customers should weigh both positive and negative feedback to ensure it aligns with their expectations and needs.

Recent Google reviews

  • Andrew O'Neil a year ago

    Quiet clean storage facility. Everything was generally good. My only complaints are that they keep adding on insurance charges even though I am covered under my homeowners insurance and repeatedly sent them that information and that there were occasionally issues charging my credit card. Still cheaper and more accessible than other indoor storage facilities in the area. They respond quickly though all contact is over the phone or computer.

  • Lanicia 8 months ago

    I will never use this storage again. If you can rent from anywhere else ? Please do. You’ll regret it if you don’t. If I could put zero stars I would. Update : I made a payment arrangement. Normally when making payment arrangements, if there are extra charges during the duration of said agreement? It’s calculated when the agreement is made. I was not told about the extra fees that would be added THE DAY OF the arrangement was set to be paid. I called as soon as your establishment opened that day. I don’t need discuss anything further & will not be needing ANY further assistance on the matter.

  • Joey Lindsey 5 months ago

    We’ve had Storage for probably 10 years there. It’s temperature controlled. You’re able to get in when you need to. That’s a good place to keep your extra stuff.

  • Sarah Hedberg 10 months ago

    This is a very nice facility. The units are good, spacious, and well kept. The only thing I didn’t like was they don’t prorate your monthly payment if you are not using it for the whole month.

  • Christina Leon 11 months ago

    Barbie was super helpful and made this whole process super easy and convenient! She was willing to answer any questions and very knowledgeable. She made this a good experience

Urbana Secure Self Storage complaints & reviews on BookMyMove