Federal Warehouse Company
Moving company in Peoria, Illinois
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- Gennaro Suanno 4 years ago
I had a terrible experience, Federal Warehouse/Allied International managed my move from Peoria (IL) to Italy for a job relocation. The moving crew that was sent to my apartment had total lack of professionality: the movers were not wearing masks, they used my restroom, they were 7 people packing and moving stuff in & out of my apartment, making me impossible to follow what they were doing. For some items they used dirty blankets instead of plastic wrap and carton boxes. The result of all this is that 18 items resulted to be damaged at the delivery and 1 item missing, a Yamaha saxophone that t…
- Aalok Patel 2 years ago
Second Update: I was able to get in contact with the general manager again and this time he was able to ensure the review of our claim did not get held up anymore. Additionally, we are satisfied with the ultimate resolution of the claim. It seems they were waiting on an assessment of the damages which is understandable, but I would hope this prompts them to follow-up with said company for the report after a week or two delay (not let it stay dormant for months). Overall, would still be cautious about moving your items but hopefully the claim process is better managed in the future. Update: I…
- Jon Nadler a year ago
The person doing the estimate was outstanding. The actual movers, super great. Professionals. Nothing really broken. The business office in charge of sending to me my refund, HORRIBLE! No sense of customer service or care. Took weeks, and a lot of emailing and texting, to get my check. Very frustrating. I just do not understand how an organization can stay in business with that level of disregard of service.
- Melanie Little a year ago
We moved from NC to IL. The movers came in marked every box detailed for room and what it contained, they knew what they were doing. Rob, our guy in charge was fantastic, and we had a wonderful experience.
- Doe-Hyung Kim 2 years ago
Rick and Kristina were top-notch with communicating the processes and changes in any items that I decided not to take. I would especially like to thank Kristina for working hard to schedule the moving dates to work for my situation. The movers were on-time, courteous, and professional. I only lost one minor item and had a single damaged item. I call that almost a miracle considering the heat the movers had to work through. They also took exceptional care in moving our piano as well. Thank you again, Kristina!!!
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