Affordable Family Storage
Moving company in Muncie, Indiana
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Claim this listingAbout Affordable Family Storage
Affordable Family Storage is a reputable storage and moving company located in Muncie, Indiana. Situated at 3910 W Bethel Ave, the company offers a range of services, primarily focusing on storage solutions, shipping, and transportation services. With a strong Google rating of 4.6 based on 157 reviews, Affordable Family Storage has built a solid reputation in the community for its quality service. The company operates six days a week, providing convenience to customers with extended hours from Monday to Saturday. While primarily known for its storage facilities, the company also provides moving services tailored to meet the needs of families and individuals in the Muncie area.
Customer experiences with Affordable Family Storage highlight the company's commitment to service, though there are mixed reviews regarding certain aspects. Positive feedback frequently mentions the helpfulness and efficiency of staff members, such as Ken, who is noted for his patience and knowledge. However, some customers have raised concerns about issues like unexpected information requirements and property damage, such as water damage. It's important for potential customers to weigh these reviews carefully. As there is no FMCSA data available for Affordable Family Storage, it is advisable for customers to inquire about any necessary licenses or insurance coverage before committing to their services. Comparing this mover with others in the area can provide insights into service reliability and customer satisfaction.
Recent Google reviews
- Constance Logelin 2 months ago
Ken was extremely helpful, knowledgeable and efficient concerning my reservation for a storage unit. I am very hard of hearing, and I sincerely appreciated his patience with me. I can highly recommend him in all respects.
- Amie Brumfield 3 months ago
Don’t really have a lot to say about my experience with this company, I started to rent a unit and AFTER being charged was required to provide extensive information that isn’t required by other storage facilities. I don’t know what people are storing here but we were just simply storing extra building materials not priceless antiques or jewels! Insurance should be an option, not a requirement!!
- Angel M a year ago
I just went today 5.23.25 and I can't express the anger I had when I saw the lock cut on my unit. Luckily nothing was stolen but then I find water damage on the floor and on my stuff. Worse I had stored a crib mattress to use when baby was 3+ months and it had mold and water damage and other baby things!! Horrible place, I don't know when this happen and I didn't receive a call or had my stuff moved to dry out. NOTHING from them. Do not go here! Take your stuff out if your stored there. How did this go unnoticed. Last I was there was 3 months ago storing my baby's stuff before he was born. I…
- Melody Fuse 4 months ago
Other than the office hours this a nice place for storage Update so after writing this review I receive a message stating starting in March my payment will be higher now I haven't had the storage a year yet not even 6 months and im getting the rate raised by $10. So I asked and this is my response. It's attached to the review. So this is why my rating has changed.
- kimberly hogan a year ago
I reserved online. That went smoothly. Unfortunately I wasn't able to reach the facility or get information . So i had to move my reservation out two days. Still could not reach any. I tried 4 times and even drove there. i finally paid online. I went to the facility and found my unit. its nice and clean. It didn't have a lock for me but I oaid for one.and the ceiling towel is falling down. I called 3 tomes and finally reached someone at the sister unit. He finally agreed to put in a work order for the ceiling towel. So i really wont be able to move in until that is done. . I was told to go…
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