Budget Storage
Moving company in Dubuque, Iowa
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Claim this listingAbout Budget Storage
Budget Storage, located in Dubuque, Iowa, offers a variety of services including moving, storage, shipping, and transportation. Situated at 10732 Diesel Dr, this establishment is conveniently open 24 hours a day, seven days a week, providing flexibility for those with demanding schedules. While it has a Google rating of 3.1 based on 15 reviews, the company is recognized for its clean and modern storage units, particularly the 10 x 25 units that are noted for security features like anti-theft locks and 24-hour surveillance. Budget Storage emphasizes customer service, with staff available to assist with inquiries and ensure a smooth service experience, although feedback on professionalism varies among clients. Unfortunately, as no FMCSA data is available, Budget Storage does not claim interstate moving authority or DOT registration, suggesting a primary focus on local services within Dubuque and surrounding areas.
For those considering Budget Storage, it's essential to weigh the mixed reviews regarding customer service and professionalism. While some customers praise the company's reliability and cleanliness, others have experienced communication issues. It's beneficial to directly contact the company via phone at (563) 580-9065 to clarify any agreements and service details before committing. When comparing Budget Storage to other local movers, consider the specific needs of your move, the importance of 24-hour access, and any necessary security features. Additionally, due diligence in verifying the latest customer feedback may provide a clearer picture of current service standards.
Recent Google reviews
- terry wickre a month ago
I was there for 10 years. Never no problems loved it there
- Erin Schwartz 3 years ago
Very unprofessional. Doesn't remember a prearranged agreement, hasn't mailed me a copy of the rental contract since they took over the business upon many requests. Doesn't return calls or texts to MY phone number that I have given upon many occasions but has no problem calling and being RUDE to my aging parents who are going through health issues and don't need to be b××××ed out when it is my unit and not theirs. It's not too hard to use the phone number the customer has told you to use, or even return a text to that customer at that number.
- Roger Powell 9 years ago
Budget Storage has clean, modern, 10 x 25 units that don't leak and secured with anti theft locks and security cameras and lighting 24 hours a day. The staff is friendly and helpful and they answer the phone. They also host an in house professional moving company Powell Express Moving which has been in business in California for the past 14 years. I highly recommend Budget Storage for your moving and storage needs.
- Sean Duggan 8 years ago
Terrible customer service. Landlord is not pleasant to deal with. Charges hidden fees when you get your deposit back and is just all around snake-ish. Some of the most expensive units in Dubuque while the lanes are not paved NOR PLOWED IN THE WINTER. STAY AWAY.
- Zach Dowell 8 years ago
Very unprofessional. Stole 75% of my rent deposit. Stay away.
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