iStorage in Iowa City, Iowa
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iStorage

Moving company in Iowa City, Iowa

3.8 (25 Google reviews)

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About iStorage

iStorage is a versatile moving and storage company located in Iowa City, Iowa, at 120 Southgate Ave. Known for its range of services including storage, shipping, and moving solutions, iStorage has established itself as a reliable choice for residents in the area. The company operates under the USDOT number 1696840, signifying its compliance with federal transportation regulations. With a single power unit in its fleet, iStorage focuses on providing tailored services to meet individual customer needs. Their operational hours are extensive, open daily from 6:00 AM to 10:00 PM, allowing for flexible access to their services. Despite a modest Google rating of 3.8 based on 25 reviews, customers have noted the privacy and accessibility of their facilities, as well as the helpfulness of the staff.

Customer experiences with iStorage highlight the personal touch provided by direct interactions with the owner, as noted in reviews. This can often lead to a more personalized service experience, which is a significant advantage for those seeking reliable storage and moving solutions. However, it is important to consider some feedback regarding communication issues, such as difficulty in getting timely responses to inquiries. When comparing iStorage to other movers, potential customers should weigh these factors alongside their specific needs, such as the convenience of location and the level of direct service interaction they desire. Additionally, the company's record of no reported crashes suggests a focus on safety and reliability, which can be a crucial consideration for those concerned about the security of their belongings during transport.

Recent Google reviews

  • Thomas Zinecker 3 years ago

    Iowa city satellite location on the south side of town is private and quiet. The employees were polite, willing, and fast to meet up and provide assistance for everything. Genuinely happy especially with their rate and prices.

  • Theresa Jensen 6 years ago

    The owner is the one you deal with so it doesn't get much better. Your belongings are kept safe and easily accessible. We are glad we stored our extra things there while we got settled in our new town, and we didn't mind the drive across town because his rates made it worth it.

  • monica belt 10 years ago

    I have also called several times and left multiple voicemails about possible storage units. I only received a call back the first time when I inquired about the prices. When I called back later that week, I could not get ahold of anyone to tell them I'd like to rent from them. I then followed up with another phone call the next week and still no response. My boyfriend called the third week and left a voicemail and we never heard anything back. I would recommend going somewhere who calls their customers back.

  • D M 10 years ago

    Katelyn was absolutely spot on with her review. It's nearly 2 years past and they are still not returning calls. I have left 2 messages for Alan over the past 2 weeks. Still waiting for a call back.

  • Kenzie Rose 12 years ago

    I have tried to get in contact with this storage facility for several weeks now and I have left 2 voice mails and never received a call back. I have heard good things about this storage unit and that is the reason I wanted to get a unit here for the summer, although it is quite worrisome if they do not even care enough to call potential customers back.

iStorage complaints & reviews on BookMyMove