Mini Mall Storage - Salina in Salina, Kansas
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Mini Mall Storage - Salina

Moving company in Salina, Kansas

4.7 (154 Google reviews)

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About Mini Mall Storage - Salina

Mini Mall Storage - Salina is a versatile facility situated in the heart of Salina, Kansas, at 3335 S 9th St. Known for its friendly customer service and comprehensive offerings, the company provides a range of services including moving, storage, and shipping solutions. Mini Mall Storage is part of a broader network that caters to various needs, whether you're looking to store personal belongings or need assistance with transportation services. The company enjoys a strong reputation locally, as evidenced by a solid Google rating of 4.7 based on 154 reviews. Their operational hours are convenient, accommodating customers six days a week with slightly reduced hours on Sundays, ensuring accessibility for all client schedules.

Customer experiences at Mini Mall Storage - Salina highlight a commitment to service and responsiveness. Positive feedback often centers around the helpfulness of the staff, like Glenda, who is praised for her patience and problem-solving skills. However, some reviews do mention issues such as water leakage, which potential customers should consider when evaluating storage options. Mini Mall Storage does not have a profile with the FMCSA, indicating that while they offer moving and storage services, they may not provide interstate moving services requiring federal registration. When comparing Mini Mall Storage to other local options, consider their customer service reputation and visit the facility to assess the condition of storage units, especially if climate control is a concern.

Recent Google reviews

  • William Clever 2 months ago

    Great customer service, only had a few issues in the 4 years we had an unit. Those issue weren't anything in there control, mostly just waiting on a contractor to free up their time. Highly recommend, and affordable pricing

  • Jennifer Schissler 3 months ago

    My son has rented a unit from them for probably 9 months or so. He went to get his belongings, right after a random snow day. Water leaking in, standing water on his furniture, mold growing on unit walls, ceiling and on all his contents. He paid for the extra protection plan; claim submitted with pics and videos. The claim was denied as they are calling it condensation. FALSE. We have emailed storage unit and the manager after the employee admitted those units leak. No return email, call, nothing. We are going on several weeks/months. No contact. This is a horrible place. The gentle…

  • shawna herl 2 months ago

    Glenda was so much help. I had came across problems with an issue a she answered all my question that no one else’s seemed to be ble to. She was very patient with me even tho I was quit rude at first due to not seeming to get answers for week from other employee!. Great customer service skills.

  • Dwane Beckenhauer a month ago

    Tishanti was exceptionally helpful and friendly. Explained every detail and requirement throughly. I would highly recommend this facility and Tishanti for any future needs.

  • Brooke Owens a month ago

    Tishanti help me secure a unit after I had troubles with another facility. She gave me the peace of mind I needed during my crazy move! Thank you!!