Prime Storage
Moving company in New Bedford, Massachusetts
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Claim this listingAbout Prime Storage
Prime Storage, located at 969 Shawmut Ave, New Bedford, Massachusetts, offers a range of services including storage, shipping, and transportation. Known for its good customer service and clean facilities, Prime Storage has earned a solid reputation in the New Bedford area, as reflected in its 4.6-star rating from 219 reviews on Google. The company provides flexible storage solutions tailored to meet various needs, whether you're looking for short-term or long-term storage. Their facility is easily accessible and operates six days a week, from Monday to Saturday. With a focus on customer satisfaction, Prime Storage ensures that their facilities are well-maintained, offering peace of mind to those storing their belongings.
Customers consistently praise the helpful and knowledgeable staff, particularly highlighting the excellent service provided by team members like Susan. While the majority of feedback is positive, noting the cleanliness and customer-focused approach, there have been occasional concerns, such as issues with pests in storage units. Despite the lack of FMCSA data, Prime Storage's strong local presence and customer reviews suggest a reliable choice for storage needs. When comparing Prime Storage with other movers or storage providers, consider the personalized service and the facility's commitment to maintaining a clean and secure environment, as well as the company's operational hours and location convenience in New Bedford.
Recent Google reviews
- Storm Cloud a month ago
I have two storage units with prime storage and I have been nothing but extremely impressed with the cleanliness of their facilities and the top priority they take in serving their customers and all of our needs! The 15 hours a day, 7 days a week of access hours has been extremely helpful with the amount of access I have needed to my units and not to mention the customer service is top notch! Always very professional and over accommodating, I will always choose prime storage over any other company out there! - Norman Rebeiro II
- Talal R 4 months ago
Susan provided excellent service from start to finish. She was friendly, helpful, and very knowledgeable, taking the time to answer all of our questions. She even gave us a tour of the facility, which we really appreciated. The entire storage facility was very clean and well maintained. Overall, it was a great experience and I would definitely recommend this location! ⭐⭐⭐⭐⭐
- Jayhna Colbert a month ago
I originally rented a unit here because the pricing seemed like a great deal. Unfortunately, my experience hasn't been the best. I had a rodent issue in one of my units, which was disappointing and raised concerns about the property's maintenance and pest control. Hoping for a better experience, I rented a second unit, but after only two months, the rent had already increased. The low introductory rates are appealing, but they seem to be very short-lived, and the price hikes come quickly. While the initial deals may attract customers, the combination of the rodent problem and the rapid rent i…
- Martin a month ago
I've had Nothing but the Best Customer service! Shout out to Gordie who was kind and friendly and I appreciated his help. Big storage or small they have a variety of clean, temperature controlled, safe Storage!
- john duarte iii 8 months ago
Susan was super helpful in closing out my unit. For the time I used prime storage I didn't have 1 issue. They were very transparent up front about the fee schedules . When it was time to cancel it was super easy . 5 stars Susan!
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