Self-Storage at U-Haul in Southaven, Mississippi
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Self-Storage at U-Haul

Moving company in Southaven, Mississippi

4.5 (8 Google reviews)

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About Self-Storage at U-Haul

Self-Storage at U-Haul, located at 5375 Pepper Chase Dr in Southaven, Mississippi, offers a range of services that cater to both moving and storage needs. As part of the larger U-Haul network, this location provides reliable and accessible options for individuals looking to store their belongings securely. Known for its commitment to customer satisfaction, the Southaven facility has earned a solid reputation with a 4.5-star rating based on customer reviews. The facility operates seven days a week, offering extended hours from Monday to Saturday and slightly reduced hours on Sunday, making it convenient for customers to access their stored items. While primarily a storage facility, U-Haul's Southaven location also offers moving and shipping services, ensuring a comprehensive solution for those in transition or needing extra space.

The customer experience at Self-Storage at U-Haul is marked by positive interactions with helpful staff, as noted in several reviews. Customers have praised the ease of securing a storage unit and the assistance provided by polite employees. However, there have been occasional issues, such as access code problems, which were addressed by the staff on site. As the facility is not registered with FMCSA, it is primarily focused on local storage and moving services rather than interstate transportation. When comparing this mover, potential customers should consider the convenience of location, operating hours, and the overall positive feedback from other users, while also being mindful of any logistical concerns they may need to address directly with the facility.

Recent Google reviews

  • ReeRee ReeRee 4 months ago

    This was a Great Experience for me.The few associates that I’ve talked with on different occasions worked with me along my Journey and i Greatly appreciate it all.May the Blessings of the Holy Spirit Reign upon each of the individuals that worked with me at this this location …Peace and Blessings to each of them….

  • Jonathan Coody 2 years ago

    My code did not work and had to drive to the front for help. Then it that was assigned had a lock on it. I had to drive back up front Then manager told an employee to go to unit with me to help me just for him to say there was a lock and have to call someone to get reassigned to another unit. The employees that were in storage area could not help. They told me that I had to go up front.

  • Shae VanBrunt a year ago

    It was great and easy to get a storage unit. The employees were helpful and polite.

  • Kaycee Conant a year ago

    Been in this facility for a little over 4 years. Excellent staff. Clean facility. Safe and exceptional customer service. 10-out of 10!

  • Michelle Frederick 2 years ago

    The manager, Taylor, was very helpful & answered ALL my questions! After speaking with her I knew my items would be safe & secure.

Self-Storage at U-Haul complaints & reviews on BookMyMove