U-Pack
Moving company in Columbia, Missouri
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Claim this listingAbout U-Pack
U-Pack is a moving company based in Columbia, Missouri, located at 4640 N Interstate Dr. Known for its flexible moving solutions, U-Pack specializes in providing transportation and shipping services, along with storage options. The company has carved out a reputation for convenience and affordability in the moving industry, particularly for long-distance relocations. U-Pack operates six days a week, with extended hours from Monday to Friday, ensuring accessibility for their clients. With a solid Google rating of 4.7 based on 18 reviews, U-Pack is highly regarded for its customer-centric approach. Despite the lack of FMCSA registration, U-Pack offers a reliable alternative to traditional full-service moving companies by allowing customers to pack and load their belongings themselves, while U-Pack handles the transportation.
Customer reviews highlight U-Pack's commitment to excellent service and communication. Many clients, like Brandi C and Susan K, praise the company for its professional and prompt service, noting that the staff are friendly and helpful. However, it's important to consider reviews like that of Rachel Rosenkoetter, who reported issues with weatherproofing. When comparing U-Pack to other movers, potential customers should weigh the cost savings and control of self-packing against the potential risks associated with weather and handling. For those considering U-Pack, checking the weather forecast and planning the move accordingly can help mitigate some concerns. As U-Pack does not appear in FMCSA records, it’s crucial for customers to understand that U-Pack does not offer traditional full-service moving protections under DOT regulations, which might be a factor in their decision-making process.
Recent Google reviews
- Rachel Rosenkoetter a month ago
I would not recommend trusting Upack with your belongings if you value your things at all. While I was in the very final stage of loading my moving container, it started to rain. Despite the door being fully closed and locked, Upack's container leaked, and everything inside got wet. When I briefly reopened the pod to add the last few items and realized my belongings were getting soaked, I had no choice but to *completely* unload the entire container (at night, in the rain.) The next day, I called to cancel the service and was told there would be a $150 cancellation fee. After pushing back an…
- Brandi C 2 years ago
This service is amazing! Every person I spoke with from Upack was friendly and willing to help in any way they could. My truck arrived to Missouri the Friday before Christmas. I called Friday morning and the truck was delivered to our new house before end of day! Thank you so much for the excellent customer service.
- Susan K. a year ago
I recently made two interstate moves with U Pack. Their service was very professional and went smoothly and safely. Communication with the company was easy. No matter who I spoke with they were well informed about the moves and able to answer any questions I had. I would highly recommend this company.
- Caty B a year ago
I moved from Utah to Missouri and drivers were kind on both sides of the trip. It was easy to do everything online. The trucks were dropped off and picked up exactly when they said and prices were the best I found. They also made the drive in winter where other companies charged a premium for winter trips through the Rockies.
- MrsG 83 4 years ago
We’ve moved more times than I care to admit, and this is by far THE BEST company we have ever used!! The trailer arrived a day earlier than it was supposed to, our belongings weren’t damaged, and customer service was great!! The driver at our destination (Joe) was amazing! He did everything he could to park the trailer in a spot that would work best for us, even though we had very limited space. And, he even came back THE SAME afternoon to pick the trailer back up because it only took us a few hours to unload! Hopefully we never have to move again. But if we do, this is the only company we wi…
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