Self-Storage at U-Haul in Lee's Summit, Missouri
Unverified listing

Self-Storage at U-Haul

Moving company in Lee's Summit, Missouri

4.5 (8 Google reviews)

Own this business? Claim your free listing to manage your profile.

Claim this listing

About Self-Storage at U-Haul

Self-Storage at U-Haul is located in Lee's Summit, Missouri, at 920 NE Deerbrook St. This facility offers a variety of services including self-storage, shipping, and moving assistance, making it a versatile choice for those in need of comprehensive moving solutions. Known for its clean and secure premises, it has earned a respectable Google rating of 4.5 from eight reviews. The facility is open seven days a week, offering extended hours from Monday to Saturday, and slightly shorter hours on Sunday, providing flexibility for customers. The location's clean appearance and inviting curb appeal contribute to its positive reputation among users seeking reliable storage solutions in the area.

Customers have reported a generally positive experience with Self-Storage at U-Haul, highlighting the cleanliness and safety of the facility as significant benefits. However, there have been mixed reviews regarding staff availability and responsiveness, with some customers noting difficulties in reaching management during business hours. Importantly, this facility does not have FMCSA registration, so it is essential for potential customers to consider their specific needs and verify the mover's credentials when comparing options. For those prioritizing a clean and secure storage environment, this facility could be a strong contender, but evaluating staff interaction and service reliability may also be beneficial.

Recent Google reviews

  • L L R a year ago

    Was pleasantly surprised that the unit was indoors. The facility is in a great location and has a clean, inviting curb appeal. Once we were inside, we feel like our belongings will be safe. The storage unit was spacious and well lit. We appreciate the moving carts and used them to move belongings from truck, down a wide hallway, and into the unit. The bathroom was very clean.

  • Lux HighEnd Properties 11 months ago

    I had over 6/7 storages at this particular Lee's Summit location and it was always very clean and felt safe. The staff was always eager to help.

  • Michelle S. a year ago

    Staff was regularly unavailable during business hours, promised call backs never happened, manager was unreachable even by U-Haul corporate. I’m not sure what the manager does, but it’s clear he doesn’t run the location. To top it off, they made up policies that were not consistent with corporate policies or values and acted against the guidance of corporate. I would not recommend this facility to anyone and would actively steer people away from giving this location their business.

  • McKenzie Allen 10 months ago

    Great experience. Fair price. Easy to work with. Will definitely utilize the service again should it be needed.

  • D. A a year ago

    Great service. I was not expecting the 30 days free storage email. I needed a storage unit but had not chosen one yet so this came in at the right time for me. Thank you

Self-Storage at U-Haul complaints & reviews on BookMyMove