Storage Masters - O'Fallon
Moving company in O'Fallon, Missouri
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Claim this listingAbout Storage Masters - O'Fallon
Storage Masters - O'Fallon is a well-regarded storage and moving service provider located at 2601 E Terra Ln, O'Fallon, Missouri. The company has established itself as a reliable choice for storage needs in the local community, boasting a commendable Google rating of 4.5 based on 187 reviews. Offering a range of services including storage, shipping, and transportation, Storage Masters - O'Fallon is known for its clean and secure facilities. Their operational hours from Monday to Saturday ensure accessibility for most customers' schedules. With a focus on providing excellent service, they offer units that are easy to load and unload, equipped with two-step security measures for added peace of mind.
Customer experiences at Storage Masters - O'Fallon highlight both the positive aspects and areas for improvement. Many customers, like Allen Brown and David Thomas, appreciate the cleanliness and management of the facility, often praising staff members like Ashley for their helpfulness and knowledge. However, there are also critical reviews, such as that from Katie Marshall, pointing out issues with damage claims and compensation policies. As there is no FMCSA data available, potential customers should consider this when comparing movers, especially if interstate moves are involved. It is advisable to fully understand the terms and conditions related to storage and insurance, and to read current customer reviews to gauge the company’s handling of specific situations.
Recent Google reviews
- Allen Brown 3 months ago
Ashley was huge help and very informative on all the storage based questions. The units and facility are exceptionally clean. Easy to get into to load and unload your units. 2 step security as well for gate and doors. Lots of security cameras as well.
- Katie Marshall 6 months ago
WARNING do not rent here!!!!! Extremely unprofessional. I paid for a unit and insurance for years. I had 1 damaged item from water damaged from a leak in the unit. They are refusing to give me compensation for it or even respond to my calls or emails. Their insurance is a scam! I've paid so much in rent and insurance and they wont compensate me $100 for my ruined property. Horrible business.
- David Thomas 9 months ago
This storage area is fantastic, they are very clean and well kept and well-managed. I've had items here for nearly a decade myself and my local Marine Corps League keeps items for our community service projects here as well. Easy access and 24-hour gated entry and exit, with restrooms available during working hours as well as use of cards and move-in truck. In general I would definitely recommend this as a storage location because their prices are really fair as well as the location is great.
- Eric McCubbin 10 months ago
Ashley exceeded all expectations. She helped us pair our needs with the best plan and time for our turn around. Ashley also helped us with truck rental and added on items that best completed the job. Can’t recommend her enough. The facility is easy to get to, clean and well maintained.
- Wendy Pechacek 2 years ago
Our small business has been a client at this location for two years. I have worked with Clarence and every time I talk with him, he is very friendly and helpful. I would highly recommend. When my team went there recently, they brought us chilled water - a nice touch. Thank you for your great service!
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