Extra Space Storage
Moving company in Dover, New Hampshire
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Claim this listingAbout Extra Space Storage
Extra Space Storage, located at 56 6th St in Dover, New Hampshire, is a versatile business offering a range of services including storage, shipping, and moving solutions. Known for its accessibility and convenience, the facility caters to both individual and business needs by providing a variety of storage unit sizes and flexible rental terms. While primarily recognized as a storage service, Extra Space Storage also functions as a shipping service and moving company, making it a comprehensive option for those looking to manage their storage and transportation needs in one place. With a Google rating of 4.1 from 110 reviews, the company has a mixed reputation, with both commendations for its staff and criticisms regarding service practices and pricing policies.
When considering Extra Space Storage for your storage and moving needs, it is important to weigh customer feedback carefully. While some customers, like LaToya Ebony, praise the staff for their exceptional service, others have expressed dissatisfaction due to unexpected price hikes and issues with billing, as noted by reviews from Vinny and J-anne Hilton. Since there is no FMCSA data available for this company, it is advisable for customers to inquire directly about their moving services and any relevant licenses. Comparing Extra Space Storage with other local options can provide insight into pricing structures and service quality, allowing you to make an informed decision that best suits your requirements.
Recent Google reviews
- Vinny 7 months ago
I was with them for four months. In that time, I set up auto pay at the start of every single month but for some inexplicable reason, I got emails and threatening phone calls for late fees because they were saying that my payment was overdue every single month. I believe this is them trying to scam people out of late fees by pretending to be incompetent when taking auto pay. Also, well, I have a storage unit completely full of my items they send me a silly little index card that tells me that my rate has gone up from $200 a month to $300 a month starting in one month. No room to negotiate, no…
- J-anne Hilton 10 months ago
Prepare yourself for completely unreasonable price increases!!! Staff is very rude. Extra Space has nearly TRIPLED their monthly fee in less than a 6 months VERY DISSATISFIED. PS: They'll trick you with the low price in the beginning, in few months they'll jump up the price more than double
- LaToya Ebony 11 months ago
The staff that works here are very understanding and so nice. If I was able to give them 10 stars I would have, they deserve raises for how much they go above and beyond for individuals renting a storage space.
- Paul Gregoire a year ago
Excellent customer service. A reasonable price for an outdoor unit but ultimately just didn’t fit my needs at the Dover location. Staff went above and beyond to answer questions and be helpful
- Bill Hartman a year ago
Prepare yourself for completely unreasonable price increases!!! Although the staff and the facility are fine, Extra Space has nearly TRIPLED their monthly fee in less than a year! Extra Space = Extra Profit. VERY DISSATISFIED. PS: Thank you for your reply below. But that seems to be a non-working number. 🤷♂️
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