SpareBox Storage
Moving company in Rochester, New Hampshire
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Claim this listingAbout SpareBox Storage
SpareBox Storage, located at 11 Jarvis Ave in Rochester, New Hampshire, is a versatile facility offering a range of services including storage solutions, moving assistance, and shipping services. With a high Google rating of 4.6 out of 5 from 20 reviews, SpareBox Storage has built a solid reputation in the community. The facility operates daily from 5:00 AM to 10:00 PM, providing flexible access for customers needing to store or retrieve their belongings. While primarily known for its storage services, the company also supports transportation and other logistical needs, making it a one-stop solution for various moving-related requirements in the Rochester area.
Customer experiences at SpareBox Storage highlight both positive and negative aspects, offering insight into what potential clients might expect. While some users like Benjamin Dolnier appreciated the ease of reservation and helpful staff, others like Michelle Brooks noted issues with accessibility and maintenance, such as inadequate lighting and snow removal. There is no FMCSA data available for SpareBox Storage, indicating that it may not hold interstate moving authority. When comparing SpareBox Storage to other local options, consider the balance of convenience and any specific issues noted in reviews. It might be beneficial to visit the facility to assess the conditions and ask about pest control measures, as some reviews mention concerns about cleanliness.
Recent Google reviews
- Michelle Brooks 5 months ago
I will not use this facility again. My unit was in the very back on the side of the building. There was absolutely no lighting and very little snow removal. It was difficult to get to, and the door was extremely hard to open. I moved out of the unit two weeks prior to my next payment. However, when I called to cancel I was told they do not prorate the fees. I find this to be extremely unacceptable and very poor customer service.
- Benjamin Dolnier a year ago
Reservation was about as easy as can be. Took care of the payment details on the 10 minute drive over. Akela was a great help.
- Cindy SBT a year ago
Very simple process using online everything went great. Update items in storage for 12 days when I opened boxes everything and mouse poop in it, not just a little a lot in everything. Very costly to wash everything as for as clothes bedding, and all dishes, pans, there was no food in my unit so this infestation is throughout units. Was very disappointed no offer of credit to account 😕
- Steve Ferrill 2 years ago
Chelsie, was exceptional! She stayed with me on the phone, while I tried to remove the "red lock" on my unit. She was most helpful. Even though we could not get the lock removed. She arranged to have someone from Property Management, come to my unit on Monday to get the lock removed. She is a wonderful agent! Courteous, friendly, knowledgeable ! Steve Ferrill
- carla smith 10 months ago
Wonderful Customer service by Shericka !!! Very helpful and great Knowles of the process!
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