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Reliable Van & Storage

Moving company in Elizabeth, New Jersey

4.5 (437 Google reviews)

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(800) 242-6102 Visit website

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About Reliable Van & Storage

Reliable Van & Storage, based in Elizabeth, New Jersey, is a reputable moving company known for its comprehensive range of services, including storage, shipping, and transportation. Located at 550 Division St, they have established a strong presence in the region with a commendable Google rating of 4.5 based on 437 reviews. Their operations are supported by a fleet of 20 power units, indicating their capacity to handle various moving needs efficiently. With business hours from Monday to Friday, they offer a reliable service schedule for individuals and businesses looking to relocate either locally or over longer distances. Their USDOT number is 151755, and their MC number is MC-139328, reflecting their compliance with federal regulations for interstate moves, which is an important consideration for long-distance services.

Customer experiences with Reliable Van & Storage highlight a generally positive service with a few areas for potential improvement. Reviews praise the moving crews for their professionalism and care, particularly in handling long-distance relocations without damage. However, some feedback points to inconsistencies in customer service, notably in communication with coordination staff. When comparing movers, it's advisable to consider this feedback alongside the company's strong operational credentials and their ability to manage complex moves, as evidenced by their successful handling of delicate logistics in customer reviews. For those considering Reliable Van & Storage, it's beneficial to discuss specific relocation needs in detail to ensure clarity and satisfaction throughout the moving process.

Recent Google reviews

Kenn Jones 5 months ago

The sales agent was good. The price was fair. And the movers were authentically thoughtful and generally careful. However, the company's Senior Interstate Relocation Coordinator was often short-tempered, rude, and unhelpful to the point of being intentionally obstructionist. When mistakes happened and items were damaged, the main company and the Senior Interstate Relocation Coordinator was extremely difficult to deal with. After asking several times (in writing) how to document the damage, the representatives failed to share important information. Information she knew would result in a d…
Ray Shupak 3 months ago

From the time the crew walked through the door to the last box. I’ve never seen a crew work so quickly, carefully, and professionally. The move was all the way from North Jersey to East Texas and not a single scratch or broken plate. Pleasant, respectful and proficient, and I would recommend them to my mother. Not to mention a great price.
Joseph Licata a year ago

I will begin by saying that my move was slightly complex. Two different houses were moved into long-term storage in NJ. All the details about the moves were discussed upfront and agreed to. The moves went smoothly. However, fast forward a few years when it was time to move into a new home and remove my items from storage, the company held my items hostage in storage, demanding that I pay an addition $6k+ to have the items delivered. Despite having documents and correspondence showing that they were suppose to move the items to a new home under the previous contract at no additional charge. Th…
Joan E Baldwin 2 years ago

My interstate move was all I could have hoped for. Seamless from end to end. I’m thrilled and grateful. This was a big move with a lot of moving parts. Art, instruments, large heavy pieces some with glass fronts. Not a scratch, everything delivered and reassembled. The moving coordinator Jose, really made it stress free. Floor protection was skillfully utilized, they were consummate professionals. Big respect
JJ 5 months ago

I highly recommend Reliable Van & Storage. They made my moving experience easy and worry-free. They were thorough and clear with the estimate and front expectations, they answered all my questions, and were fast at providing the COI for my new apartment building. The moving team was fantastic despite having to work in below freezing temps and at times icy pavement. The whole end to end process was professional and seamless.