CrossCountry Freight Solutions in Roswell, New Mexico
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CrossCountry Freight Solutions

Moving company in Roswell, New Mexico

4.3 (4 Google reviews)

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About CrossCountry Freight Solutions

CrossCountry Freight Solutions, located in Roswell, New Mexico, is a reputable company providing a range of services in the moving, shipping, and transportation sectors. Situated at 601 E College Blvd, Roswell, NM 88201, the company operates with a focus on reliability and customer satisfaction, as reflected in their Google rating of 4.3 based on 4 reviews. They are open Monday through Friday, from 7:30 AM to 5:30 PM, offering flexibility for customers needing their services during the workweek. While primarily recognized as a moving company, they also excel in freight and shipping services, ensuring comprehensive solutions for their clients' transportation needs. Their website, https://www.ccfs.com/, provides further details on their offerings and contact information, including a direct line at (800) 521-0287 for inquiries and assistance.

Customer experiences with CrossCountry Freight Solutions highlight both positive interactions and areas for improvement. Cody Robertson, noted in several reviews, is commended for his professionalism and problem-solving abilities, especially when logistical challenges arise. However, some feedback points to delays in communication and delivery, as mentioned by a customer who experienced a four-day delay in item drop-off. This suggests that while the company excels in certain aspects of service, there is room for improvement in communication and coordination. With no FMCSA data available, customers should consider this factor when comparing movers, especially if interstate moves are part of their plans. Nonetheless, the overall positive reviews and the company's commitment to resolving issues effectively contribute to its solid reputation in the local market.

Recent Google reviews

  • Becca Wilmeth a year ago

    5 stars for the manager, but 2 for the driver and company. They kept my item for 4 full days after they received it and never contacted me for drop off until I contacted the sister company who finally made them reach out. The Manager Oscar was amazing and helpful, and promised me that due to them having held it for so long with no contact I would be the first delivery of the day. Needless to say the driver apparently did not agree. I had to contact the manager to get the driver to contact me so I could try to even find out when the would be arriving. And even though I had a morning delivery sc…

  • Josh Barrett 2 years ago

    Cody Robertson delivered my equipment and did a great job. Things didn’t go as smooth as they should have due to the packing by the shipper, and he worked with me to figure out a solution and went way out of his way to make sure I still got it that day. And he was easy to communicate with to get it all lined out

  • Kim Hosea 3 years ago

    Cody did a great job with our delivery. He was very courteous and professional.

  • Robert Gonzales 3 years ago

    Was very polite and put pallet where I needd