FedEx Ground
Moving company in Roswell, New Mexico
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Claim this listingAbout FedEx Ground
FedEx Ground, located at 419 E Brasher Rd, Roswell, NM, is part of the renowned FedEx network, providing shipping and transportation services. Despite being primarily known for its extensive logistics and delivery operations, this specific location functions with a modest fleet size, consisting of just one power unit according to FMCSA data. The company holds a USDOT number of 2668392, ensuring compliance with federal regulations for transportation services. However, local reviews indicate challenges in service delivery, with a Google rating of 3 out of 5 based on 42 reviews. Core services include package delivery and shipping solutions, which are integral to FedEx's extensive global network, offering various options for both businesses and individual customers.
Customer experiences at FedEx Ground in Roswell have been mixed, with several recent reviews highlighting significant delays and dissatisfaction with service quality. Some customers have expressed frustration with delivery timelines and communication, pointing out discrepancies in tracking information. While the company has not reported any crashes, indicating a level of operational safety, potential clients should carefully consider current customer feedback when evaluating FedEx Ground against other service providers. It is advisable to compare delivery timelines, pricing, and customer service reputation with other local and national carriers to ensure your shipping or moving needs are met satisfactorily.
Recent Google reviews
- Carla Smith 5 months ago
I have been waiting for a package since January 23. I understand that they were not able to deliver over the weekend because of the weather, however there is not excuse now, but they're still using it. Everyone in town is driving around. UPS and USPS have been delivering since Monday (Jan 26), but not FedEx. They talk nice on the phone, but that's it. Going to tell shipper to never use FedEx again. Very sad that this company charges so much, but does not value their customers enough to deliver in a timely manner.
- rowtreeman 5 months ago
Never use this service. Someone could have walked the package to my house quicker. It you have stock in Fedex you would be wise to sell it, they can't last much longer if they don't improve. They lie on the tracking and if there is a raindrop they call is dangerous weather and don't deliver. Use the USPS or UPS but froget they losers.
- joyce face 5 months ago
I will pay extra for USPS or UPS in the future so I never have to use this terrible company again
- Mark J a year ago
Grossly incompetent drivers. There are always issues with deliveries, from lost packages to delivering in a place packages will get rained on, even though I have a covered deck. This FedEx contractor doesn't care and needs to fold asap. Oh, if the mountain areas get so much as 2" of snow, don't expect deliveries for a week. They claim hazardous conditions, though conditions have been well above freezing and all roads are passable. Update: Today driver Saul marked my packages undeliverable due to extreme weather. It's 73° and sunny. 2 weeks ago he placed more packages in front of my garage whi…
- SUSAN LOPEZ a year ago
Went by front door and noticed FedEx ground truck was there, but the driver is walking back into his truck. I opened the door to get his attention to stop, but he drove off. Noticed there was a door tag on the door - he never even tried to deliver our package. The door tag was not filled out and when I tried calling Customer Service about it, it was not in the system yet. This is not the first time this has happened. Also, this is for a business address. I guess they deliver when they feel like it - hope the sender did not pay for fast service!
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