Extra Space Storage
Moving company in Buffalo, New York
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Claim this listingAbout Extra Space Storage
Extra Space Storage, located at 290 Ellicott St, Buffalo, New York, provides a range of services that include storage solutions, shipping services, and transportation assistance. Operating as a storage and moving company, Extra Space Storage caters to a variety of customer needs with its convenient location in Buffalo. The facility is open Monday through Saturday, offering accessibility to clients throughout the week, although it remains closed on Sundays. With a Google rating of 4.8 based on 543 reviews, Extra Space Storage appears to have a strong reputation. However, recent customer feedback has highlighted some operational challenges, indicating areas where service improvements could be beneficial.
Customer experiences at Extra Space Storage have varied, with some reviews expressing dissatisfaction with facility management and maintenance issues, such as elevator malfunctions and access problems. The absence of FMCSA registration suggests that Extra Space Storage may primarily focus on local services rather than interstate moving. When considering Extra Space Storage, it is advisable for potential customers to compare their needs with the services offered and read recent reviews to understand current service levels. Evaluating multiple storage and moving options in the Buffalo area can provide a clearer picture of which company might best meet specific requirements.
Recent Google reviews
- Jim Kobis. a month ago
The 290 Ellicott Extra Space storage in Buffalo, NY is poorly managed and run. I have been a customer for almost 3 years. The Elevator broke down recently (May 2026) and is expected to be out for 2 weeks! I was never emailed of this issue. I run a business and require access. The stairs are locked to prevent access to the upper floors and the Manger should have been proactive and had a person there today to unlocked the stairs doors to allow Customer access. The elevator is very old and the only access for heavy items so it is a priority for success/repair. I have heavy items to move and was l…
- JONATHAN HOOVER 3 months ago
I would give this place zero stars if that were a choice. Whenever I showed up to the unit. It was open anyone could walk in. The whole place smelled of cigarettes. The storage unit that they gave me was not even on the site map on the app itself. It was literally a room at the back of the building on the third floor that you couldn’t fit anything through the door. It was just a regular door and narrow more narrow than most doors. It was an absolute joke. And they wanted to charge me $165 a month. Also, there were empty beer cans wrapped in brown bags all around the storage unit. We’re homeles…
- Tim Evanicki a month ago
Please. Go anywhere but here. I’ve been a tenant for 6 months and it’s all I could take. I just scheduled my move out. The loading dock doors I was promised we could use to load in and out so we weren’t parked on a city street, lies. Tenants aren’t allowed to use the loading dock doors, but the manager/employees park there. Also, one of those doors has been broken since I moved in in January. Elevator broken since May 2026. I have a third floor unit with items in it too large to fit down the stairs. The entire third floor smells like sewage coming from the unused bathrooms that are locked. Al…
- EP 5 months ago
Great experience! I'm in the process of moving to Buffalo and was able to book and pay for the unit online. Kazi the office manager was so friendly and welcoming on my first visit! Very clean and secure facilities with climate control. Highly recommended!
- Joe Rogan 4 weeks ago
Kazi is a great attendant,the property is always clean and we have a fantastic experience with our unit.
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