Always Moving in Rochester, New York
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Always Moving

Moving company in Rochester, New York

4.1 (94 Google reviews)

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About Always Moving

Always Moving is a reputable moving company based in Rochester, New York, located at 1277 Mt Read Blvd. With a solid reputation in the local community, Always Moving offers a range of services including moving, storage, shipping, and transportation solutions. The company operates Monday through Friday from 9:00 AM to 5:00 PM, providing convenience for those planning their moves during the workweek. Always Moving has been recognized for its professional approach to handling belongings, as reflected in its 4.1-star rating from 94 Google reviews. The company is also registered with the FMCSA, holding a USDOT number of 691016 and an MC number of MC-320447, indicating its compliance with federal regulations for interstate transport. Importantly, Always Moving has a clean safety record with no reported crashes, further underscoring its commitment to safety and reliability.

Customer feedback highlights the diverse experiences with Always Moving, with some clients praising their punctuality, professionalism, and competitive pricing, while others have raised concerns about the handling of their belongings. For instance, while Thomas Wychowski commended the company for an excellent piano move, A. Lewis reported issues with damaged furniture and missing items. When comparing Always Moving to other moving services, it's beneficial for potential customers to consider these varied experiences. It's also advisable to discuss specific needs and concerns with the company upfront, ensuring that expectations align and any potential issues are addressed before moving day. Additionally, reviewing their USDOT and MC numbers can provide peace of mind regarding their operational authority and compliance with federal standards.

Recent Google reviews

  • A. Lewis 5 months ago

    I had a terrible experience with Always Moving in Rochester, NY. During our move, several pieces of furniture were destroyed, walls and doors were scraped, and several items went missing, including gaming consoles, video games, and two irreplaceable necklaces. On top of that, I personally witnessed the movers allegedly snorting a substance off my dresser, which was appalling behavior. Their conduct was completely unprofessional and unacceptable. I wish that we never let them in our home.

  • Thomas Wychowski a year ago

    We hired them to move a piano and they were truly excellent. Punctual, polite and professional. Also very responsive to communication along the way. They offered a very fair price. We will definitely choose them with our next moving project.

  • Leila Norsen 2 years ago

    Always Moving has moved me MULTIPLE times! I love them and will always use their company for future moves as well. The first time they moved me was out of a rental where my upstairs bathroom ceiling fell into my living room and I had to vacate immediately for repair. Al got me in on a Saturday afternoon asking his guys to put me on the end of the day, making a short Saturday a long full Day for them! Some of my stuff was going to storage and some to families house. They were very helpful understanding and patient while I sorted through everything and helped me pack all mine and my kids things!…

  • Bonnie Licata 2 years ago

    I just want to say my experience with this company was absolutely amazing.I called that day cause i had my other movers not show up. Now that being said I was frantic cause I had to be out of my other place today I did not know what to do . I called this company the owner was so responsive and so accommodating and took care of me right away, you do not get customer service like this anywhere today. I had 2 amazing gentlemen move me which was flawless and professional. I would definitely refer them to anyone. And 5 stars is not enough. Thank you for making my move and day great.

  • Luz Rivera 2 years ago

    Very punctual, reliable and exceptional customer service. I was looking around for quite some time and a friend referred them to me and I’m glad she did. They treated my belongings as their own and handled and delivered with care. Great guys and would recommend them to any residential or Business looking to move near or far💪🏼