The Armstrong Company in Broken Arrow, Oklahoma
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The Armstrong Company

Moving company in Broken Arrow, Oklahoma

4.1 (160 Google reviews)

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About The Armstrong Company

The Armstrong Company, located in Broken Arrow, Oklahoma, is a versatile business offering a range of services including moving, storage, shipping, and transportation. Situated at 1900 N Indianwood Ave B, the company is renowned for its comprehensive solutions tailored to meet varying customer needs. With a Google rating of 4.1 based on 160 reviews, The Armstrong Company has established a solid reputation in the community for its commitment to reliable and efficient service. Their website, https://www.goarmstrong.com/locations/tulsa/, provides further insights into their offerings and operational details. Operating from Monday to Friday, the company remains closed on weekends, allowing for focused and dedicated service during the weekdays.

Customer experiences with The Armstrong Company vary, with some praising the professionalism and helpfulness of the staff, as noted in reviews highlighting positive interactions with team members like Trevor, Davey, and Andy. However, there are also accounts of dissatisfaction, particularly regarding packing quality and service execution. The company is registered with the FMCSA, holding USDOT number 1449937 and MC-547907, indicating compliance with federal transportation regulations. With a fleet size of one power unit and a record of zero crashes, potential customers are advised to weigh both the positive and negative feedback. Comparing this mover with others may involve examining the level of customer service, attention to detail in packing, and adherence to estimates, as these are recurring themes in customer reviews.

Recent Google reviews

  • Kim Siex a year ago

    I have used Accent Moving in the past with good results so I decided to use them again for my last move in October. Jody came to the house, wrote up and estimate for approx 12 hours and I explained that I was trying to keep the move at 8 hours or less and that I would have everything dissambled and they only had to move the large items, not the boxes. The crew showed up and did not work as effeciently as the previous crews. They were not as organized and took lots of breaks. Management even showed up on a couple of occasions because it was taking them so long. They finished in approx 11.5 hour…

  • HM T a year ago

    The people in the Tulsa office were great. However, the move itself was a nightmare. Things were damaged and lost, almost no packing materials were used even though we paid for full packing. The boxes here show how they were packed and what it looked like when we opened them. Catfood pouches that had been in boxes were thrown in with linen and other goods and broke. They dented a new dryer, broke lamps, damaged hats, and generally were disrespectful about our goods. AND now we have not seen a settlement or anything with regard to our claim even though we bought extra insurance and this is six…

  • Marilyn G 4 months ago

    Trevor, Davey and Andy did a very professional job delivering my furniture and household goods. They were courteous and very helpful.

  • Dominique Dillon 7 years ago

    You will lose MORE than money using this company. Used this company to move from Texas to Nebraska. Not only was my delivery late, but some of my property failed to be delivered. Also, about 40% of my belongings were damaged, including a $2500 TV that was dropped due to only 1 mover carrying it. My husband offered to help, but the mover refused. I filed a claim since I PAID for insurance. 9 months later, I am still getting the run around. I have sent e-mails, left messages, and spoke with people directly who then transfer to someone else and I leave another message. Some of the properly tha…

  • Chris Harlan 6 months ago

    Late Friday notice of delivery for Monday. Missed the call (I called back Friday evening, over the weekend and 8am Monday morning to no avail) and now it will be almost 2 weeks until the delivery I have waiting for months for. The worst part... they blamed the customer for the delay. Ridiculous *Update* There was a "cancellation" shortly after posting the original review and the delivery was made the next day at 8am. The 30 minute call ahead occurred at 6:00am. I will say that the delivery team (Jeremy) was very professional and friendly once he arrived.

The Armstrong Company complaints & reviews on BookMyMove