U-Haul Moving & Storage of Pawtucket
Moving company in Pawtucket, Rhode Island
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Claim this listingAbout U-Haul Moving & Storage of Pawtucket
U-Haul Moving & Storage of Pawtucket is located at 125 Newell Ave, Pawtucket, Rhode Island, and serves as a versatile facility for various moving and storage needs. As part of the renowned U-Haul network, this location offers a range of services including truck rentals, storage solutions, and moving supplies. Its central position in Pawtucket makes it a convenient choice for local residents and businesses alike. With a Google rating of 3.7 based on 373 reviews, the facility is recognized for its broad service offerings. However, it does not hold FMCSA registration for interstate moving, focusing primarily on local and self-service moving solutions. The facility operates extensive hours throughout the week, ensuring accessibility for customers needing flexible scheduling options.
Customer experiences at U-Haul Moving & Storage of Pawtucket are mixed, with some praising the friendly and knowledgeable staff who help ease the stress of moving. Positive reviews highlight the staff’s proactive approach and willingness to assist with equipment and planning. Conversely, some reviews reflect dissatisfaction, particularly concerning service policies such as mandatory damage coverage, which some customers found contentious. When comparing this mover, consider the specific needs of your move, such as whether you require full-service or self-driven options, and verify the terms of service to ensure they align with your expectations. Additionally, visiting the U-Haul website or contacting them directly at (401) 724-8573 can provide further insights into available services and any current promotions or requirements.
Recent Google reviews
- Harry 8 months ago
To everyone, I am writing to formally share my recent experience at the U-haul establishment today 11-2-2025. this is my story on October 26, 2025, at 3:08 PM. I visited the establishment to inquire about past-due bills for my storage unit and interacted with Cecelia. She requested my full name and storage unit number, which I provided. Cecelia then informed me that I owed a balance of $74.95. I proceeded to make a payment using both my credit card and cash. However, Cecelia misapplied my credit card information to another storage unit, and the cash payment was also misallocated. Despite payin…
- Chestina Stewart 3 months ago
The staff here is really great, friendly, very knowledgeable and have a can do attitude. They really help make a stressful move, not so bad. They are hands on with their customers with making sure you are equipped for your travel. I would recommend this store. 10 out of 10
- Jancarlo Sarita 3 months ago
I would give them 0 stars if I could. At this location, a staff member tried to forced me to get damage coverage for a box truck rental that I didn't want. She insisted that I, either had to get damage coverage from them, or provide sufficient proof of insurance of my own, she even showed me a laminated sheet stating that much (I wish I could attach it to this review, as I have a photo of it). The problem is that, you're allowed to decline coverage from the pin pad as you go through your contract document s, but she wasn't having it. So she, arbitrarily, cancelled my reservation due to my refu…
- Paul O'b 3 months ago
this location has some of the worst management and customer service i have ever encountered. as soon as i walked in, i witnessed a female employee openly cussing out another customer. it was incredibly unprofessional and set a terrible tone for the entire visit. to make matters worse, they seem to look for any excuse to tack on extra fees. despite the gas gauge being filled correctly, an employee threw a fit over a single leaf that blew into the back of the truck during the inspection and used it as a reason to upcharge me. between the hostile environment and the petty upcharging, i’d recommen…
- Isaiah Coelho 3 months ago
I walked into the store and the first thing I saw was a lady cussing out a customer. The staff here are rude and they try to overcharge on the gas. Not to mention when returning the employee through an absolute fit over a single leaf in the back of the truck. I would take your business to the Cumberland U-haul where they are much more professional and way easier to work with.
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