Does Extra Space Storage have BBB complaints?

BBB complaint totals for Extra Space Storage are published on BBB.org and can vary by franchise or location. On BookMyMove we currently list 0 published complaints for Extra Space Storage, plus 0 positive reviews. Use both sources when researching Extra Space Storage BBB complaints.

How do I file a complaint against Extra Space Storage?

Use the form on this page to submit a Extra Space Storage complaint with what went wrong, your move details, and the outcome you want. After moderation, we may notify Extra Space Storage and offer a path to resolve the issue through our Movers Portal.

Where can I read Extra Space Storage reviews and Trustpilot feedback?

Besides Google and Trustpilot, this page collects BookMyMove Extra Space Storage reviews — including positive experiences — and complaint reports with company responses when available.

What is the BookMyMove score for Extra Space Storage?

The BookMyMove Reputation Score for Extra Space Storage starts from their Google rating and adjusts based on published complaints, resolutions, responses, and positive reviews. The current score is 100.0 out of 100 (about 5 stars).

Person researching mover complaints and reviews on a laptop at home

Mover complaints & reviews

Extra Space Storage Complaints, Reviews & BBB Alternatives

Extra Space Storage in Lorain, Ohio, offers a range of services including storage, shipping, and moving. With a strong Google rating of 4.9 based on 228 reviews, many customers have praised the helpful and professional staff at this location. However, for those seeking a comprehensive understanding of the company's performance, BookMyMove provides a platform to explore any potential complaints, BBB-style reports, and Trustpilot alternatives, as well as positive feedback. Extra Space Storage can engage with customers through BookMyMove, allowing them to respond to reviews and resolve any issues that may arise. This interaction helps foster transparency and improve customer satisfaction. Whether you're considering their services or have feedback to share, BookMyMove is a valuable resource for both consumers and the company.

File a complaint or review View mover profile Claim this listing

Reputation score

100

/ 100 · ~5★

Complaints

Positive reviews

Google

4.9

228 Google reviews

Had an issue — or a great move — with Extra Space Storage?

Share your experience

About Extra Space Storage reviews and complaint history

Extra Space Storage serves customers in and around Lorain, OH. Extra Space Storage, located at 2803 Toledo Ave in Lorain, Ohio, is a well-regarded facility offering a range of services including storage, moving, and transportation solutions. Operating daily from 6:00 AM to 10:00 PM, this establishment has earned a stellar reputation with a Google rating of 4.9 from 228 reviews. Customers frequently praise the staff, highlighting their professionalism and willingness to assist. W… On BookMyMove you can read Extra Space Storage reviews from consumers, file a complaint, or share a positive moving experience.

Lorain, OH

File a Extra Space Storage complaint or review →

Research Extra Space Storage complaints, consumer reviews, and BBB-style reports on BookMyMove

Extra Space Storage BBB complaints — what to know

People often search for “Extra Space Storage BBB” or “Extra Space Storage BBB complaints” when they want independent complaint history. The Better Business Bureau is one place to check, but it is not the only option. BookMyMove lets you file a Extra Space Storage complaint here, request help resolving the issue, and review how Extra Space Storage responds. Today we show 0 published complaints and 0 positive reviews on this page (after moderation).

Report a BBB-style complaint here

Extra Space Storage Trustpilot & review alternatives

Searches for “Extra Space Storage Trustpilot” or “Extra Space Storage reviews” usually mean you want recent customer experiences — both praise and problems. Trustpilot, Google, and Yelp are useful signals; this BookMyMove complaints page adds a resolution-focused layer: share what happened, and Extra Space Storage can respond directly if they claim their listing.