
JustStorage Complaints, Reviews & BBB Alternatives
JustStorage in New Britain, Connecticut, offers a range of services including storage, shipping, and moving solutions. With a commendable Google rating of 4.6 from 491 reviews, many customers praise their efficient service and friendly staff. At BookMyMove, consumers have the opportunity to explore a variety of feedback, including detailed complaints, BBB-style reports, and alternatives to Trustpilot reviews. By visiting BookMyMove, JustStorage customers can read both positive reviews and any potential criticisms, providing a comprehensive view of the company’s performance. Additionally, JustStorage has the opportunity to engage with customers by responding to and resolving any issues that might be reported. This open dialogue helps maintain transparency and consumer trust in their services.
Reputation score
94
/ 100 · ~4.7★
Complaints
0
Positive reviews
0
4.6
491 Google reviews
Had an issue — or a great move — with JustStorage?
Share your experienceAbout JustStorage reviews and complaint history
JustStorage serves customers in and around New Britain, CT. JustStorage is a well-regarded storage and moving company located in New Britain, Connecticut. Situated at 1055 W Main St, this company is known for its comprehensive range of services, which include storage, shipping, and transportation solutions. With a strong Google rating of 4.6 based on 491 reviews, JustStorage has built a reputation for offering quality services at competitive rates. Operating six days a week, … On BookMyMove you can read JustStorage reviews from consumers, file a complaint, or share a positive moving experience.
New Britain, CT
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JustStorage BBB complaints — what to know
People often search for “JustStorage BBB” or “JustStorage BBB complaints” when they want independent complaint history. The Better Business Bureau is one place to check, but it is not the only option. BookMyMove lets you file a JustStorage complaint here, request help resolving the issue, and review how JustStorage responds. Today we show 0 published complaints and 0 positive reviews on this page (after moderation).
Report a BBB-style complaint hereJustStorage Trustpilot & review alternatives
Searches for “JustStorage Trustpilot” or “JustStorage reviews” usually mean you want recent customer experiences — both praise and problems. Trustpilot, Google, and Yelp are useful signals; this BookMyMove complaints page adds a resolution-focused layer: share what happened, and JustStorage can respond directly if they claim their listing.
JustStorage complaints
File a complaintNo published complaints yet. If you had a problem with JustStorage, be the first to file a report.
JustStorage positive reviews
Leave a positive reviewNo positive reviews published yet. Had a great move with JustStorage? Share it.

How filing a JustStorage complaint works
Submit your JustStorage complaint or positive review below. We moderate submissions for spam and abuse, then publish verified-looking consumer reports. When we have a business contact on file, we notify JustStorage. Claimed movers can respond in the Movers Portal; unclaimed companies are invited to claim their free listing to reply and manage reputation.
Start your JustStorage complaint or reviewFrequently asked questions
- Does JustStorage have BBB complaints?
- BBB complaint totals for JustStorage are published on BBB.org and can vary by franchise or location. On BookMyMove we currently list 0 published complaints for JustStorage, plus 0 positive reviews. Use both sources when researching JustStorage BBB complaints.
- How do I file a complaint against JustStorage?
- Use the form on this page to submit a JustStorage complaint with what went wrong, your move details, and the outcome you want. After moderation, we may notify JustStorage and offer a path to resolve the issue through our Movers Portal.
- Where can I read JustStorage reviews and Trustpilot feedback?
- Besides Google and Trustpilot, this page collects BookMyMove JustStorage reviews — including positive experiences — and complaint reports with company responses when available.
- What is the BookMyMove score for JustStorage?
- The BookMyMove Reputation Score for JustStorage starts from their Google rating and adjusts based on published complaints, resolutions, responses, and positive reviews. The current score is 94.0 out of 100 (about 4.7 stars).
Share your JustStorage experience
File a complaint or leave a positive review. Submissions are moderated before publishing.