U-Haul Moving & Storage of Maui-Kahului
Moving company in Kahului, Hawaii
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Claim this listingAbout U-Haul Moving & Storage of Maui-Kahului
U-Haul Moving & Storage of Maui-Kahului is located at 424 Dairy Rd in Kahului, Hawaii, and serves as a primary hub for various moving needs on the island. Known for its extensive range of services, this U-Haul location offers truck rentals, self-storage options, and packing supplies, catering to both personal and business moving requirements. As part of the larger U-Haul network, it benefits from a recognizable brand that is synonymous with reliability and convenience in the moving industry. Operating seven days a week, the facility ensures that customers have flexible access to its services, with extended hours from Monday to Saturday and reduced hours on Sunday. Despite its advantageous offerings, it holds a Google rating of 4.2 based on 128 reviews, indicating a mix of customer experiences.
When considering U-Haul Moving & Storage of Maui-Kahului, it is essential for potential customers to weigh both the convenience of its comprehensive services and the feedback from recent reviews. Common themes in customer experiences highlight issues such as unexpected charges and reservation cancellations, which suggest the importance of thorough communication and confirmation of details when planning a move. As this location is not listed in FMCSA data, those needing interstate moving services should verify the extent of service U-Haul can legally provide. Comparing this mover with others in the region might involve assessing customer service, pricing transparency, and the reliability of equipment availability to ensure a smooth moving experience.
Recent Google reviews
- Tarah Gray a month ago
This place is predatory and extremely dishonest. We rented a truck to pickup a television for my parents while visiting them from U-Haul. We went to Costco and directly back to their condo where there was secure parking and then back to U-Haul to drop it off. Never was the truck out of our sight. They have you electronically sign the agreement on a signature pad with no explanation or discussion of needing to do a walk around and prior to them even assigning you a vehicle. 20 minutes after we left when we were already half way home received a text message that we needed to do a walk around p…
- Amber G 2 months ago
If you can avoid it don't use this U-Haul location. They tacked on insurance when I never asked for it. I asked for a refund they assured me they would take care of that. They did not do a refund I had to chase the corporate office to get a refund after the kahului store assured me they would refund the insurance coverage that I had never asked for. The management here is dishonest I would be very careful of all transactions you do at this location!
- patrick martin 5 months ago
This location canceled my cargo van reservation less than twenty minutes before the appointed pickup time. This cancellation occurred despite confirmation by phone with a store representative, who infact advised me that there were no issues with my reservation roughly thirty minutes prior to pickup. They followed this with a phone call explaining that all cargo vans were unavailable. All representatives I spoke with were cordial. Heed this incident as you will. I'll be keeping an eye out for the $50 guarante credit, due to this cancellation by this Uhaul location.
- Ashley Rezents a month ago
Check in was smooth and the girls were very polite and helpful. Upon my return I was greeted and again they were polite and friendly.
- Larry Lee 2 months ago
Keep up the great work!!! I've used your facility since you opened in 2017. Always a smile especially from your GM Tomiko..
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