Prime Storage
Moving company in Lafayette, Indiana
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Claim this listingAbout Prime Storage
Prime Storage, located at 2324 Sagamore Parkway S in Lafayette, Indiana, offers a range of services including storage, shipping, and general transportation solutions. Known for its high customer satisfaction, Prime Storage holds an impressive 4.8-star rating based on 376 reviews. Despite the absence of FMCSA registration, Prime Storage has established itself as a reliable local option for storage and moving services within the Lafayette community. Their services are available six days a week, with extended hours from Monday to Friday, making it convenient for customers to access their facilities. The company's commitment to transparency and straightforward pricing has been highlighted by many satisfied customers.
Customer experiences at Prime Storage generally emphasize positive interactions with staff and the clarity of their service agreements. For instance, customers have praised the friendly and helpful nature of the staff, particularly noting their patience and willingness to assist with inquiries. While most feedback is positive, there are occasional negative reviews, such as issues with billing practices, which potential customers should consider when making their decisions. It's advisable for customers to thoroughly review service agreements and clarify any uncertainties directly with the staff to ensure a smooth experience. When comparing Prime Storage with other local options, consider their reputation for customer service and the type of services offered to ensure they meet your specific needs.
Recent Google reviews
- Grace Lain 4 months ago
I had a really good experience using Prime storage. They were always very straightforward with pricing and always tried to work with me in the best of their ability. Everyone there is so friendly. I feel like family, thank you for everything!
- Google Lover a month ago
First time taking storage near Purdue University. This is the BEST experience. Nathan was always a pleasure to work with, whether on phone (he really has patience in answering questions) or when I was there early in the week. I will NOT go anywhere else other than this place ever. Thank you so much Nathan.
- Patrick Brown a month ago
I rarely post negative reviews, but people need to be aware of Prime's fraudulent practices. Long story short, they charged me for a rental I never signed, agreed to, or received, and their customer service was unable to remove the incorrect charge. I was searching for units around the area when I came across a decent price from Prime. As you can see here, the overall review level is pretty high, so I didn't feel I had much to worry about. As I progressed through the online checkout, they finally presented me with a lease agreement. After reading through the terms, I decided it was no longer…
- Nancy Maklai 4 weeks ago
If I could give Nathan 10 stars, I would. He was amazing from the very beginning to our last day with Prime Storage. He looks out for the clients and the property. He's awesome and I will recommend Prime Storage to everyone and anyone just because of him. Give this man a RAISE!!!
- Matthew Katz 2 months ago
Looking at storage for my son for a few months in between things and I found Prime Storage - spoke with Chelsea on the phone who was super helpful and answered all my crazy questions. She helped me lock it down and get it all set up. I would highly recommend this location and the client service folks were super awesome!
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