U-Haul Moving & Storage of Bangor in Bangor, Maine
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U-Haul Moving & Storage of Bangor

Moving company in Bangor, Maine

3.7 (66 Google reviews)

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About U-Haul Moving & Storage of Bangor

U-Haul Moving & Storage of Bangor, located at 16 Summer St, Bangor, ME, is a versatile service provider offering a variety of moving and storage solutions. As part of the well-known U-Haul brand, this location serves the Bangor community with a range of services including truck rentals, self-storage, and moving supplies. Open 24 hours a day, it caters to the flexible schedules of its customers, whether they need to move late at night or early in the morning. With a Google rating of 3.7 based on 66 reviews, the location has a mixed reputation, reflecting both positive experiences and areas for improvement. The facility does not have an FMCSA registration, indicating that it does not specifically engage in interstate moving services under federal oversight but focuses on local and regional support within Maine and nearby areas. As a truck dealer and storage provider, U-Haul Moving & Storage of Bangor is a convenient one-stop-shop for various moving needs, including the sale and rental of moving supplies and equipment.

Customer experiences at this U-Haul location highlight a range of interactions, from personalized service to challenges with scheduling. A notable review praises the personable service provided by staff member Heidi Ferguson, suggesting a family-like atmosphere that builds trust among clients. However, some reviews also point out areas for improvement, such as unexpected charges and scheduling issues. For those considering U-Haul Moving & Storage of Bangor, it is advisable to confirm appointments and clarify all terms in advance to avoid misunderstandings. Since this location does not appear in the FMCSA database, customers seeking interstate moving services may need to compare with other providers who have the necessary federal licensing. Overall, U-Haul Moving & Storage of Bangor is a practical choice for local moving and storage needs, especially for those requiring 24-hour access.

Recent Google reviews

  • Till Meinhof 7 years ago

    Very personable service by Heidi Ferguson. I like that this business seems to be a family affair. Makes me trust the hitch more :).

  • Colonel Radec 7 years ago

    I find it to be extremely petty when I go 1.5 miles over what was expected and then get charged an extra $1 by the overweight employee with ZERO personality. Really, U-haul? Customers actually APPRECIATE it when you notify them that "you went 1.5 miles over, but we're not going to worry about that." Trust me, I've had fortunate experiences with other businesses and I have become a repeat customer. PS: at least try to get your employees to not be dull ___holes in the "performance" of their tasks.

  • Patricia Ould 8 years ago

    Had an appointment to have a hitch installed and drove almost an hour to get to this location. I was told they had just started an installation and would need an hour and a half before they could take my car! No apology, no concern for wasting my time. The only thing they said was that they were late getting to work, which is not my problem! I'm going elsewhere.

  • Prouty Parts 5 years ago

    Please do not contact this location. I called them and ordered a trailer hitch, and the wiring kit for a vehicle on April 28, 2021. Since then, I have never received a call back, and numerous attempts to reach them by phone result only in reaching the National Customer service number. I was also given the Store Manager's (Heidi's) phone number by her and made several attempts to reach someone there that way. As of today, June 15, 2021, I have not gotten a single call back from the store or the Manager. I have now spent a total of 80+ minutes on hold or explaining the situation to people a…

  • Sierra McPherson 5 years ago

    I've had my storage unit for about a year now and yes, I've been late with payments before, but they forgot to mention that they'll threaten to take your things and close your account if you're more than a week late on your bill. This is something I asked about before I even set up the unit and I was told I had roughly 2-3 months before my unit would be "compromised". They don't seem to give the correct information and as for 'clean', I hate going into my unit and seeing fruit flies and other insects roaming the halls of the storage units. I think it could be better, especially with communicat…

U-Haul Moving & Storage of Bangor complaints & reviews on BookMyMove