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JustStorage

Moving company in St. Charles, Missouri

4.6 (377 Google reviews)

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(636) 925-0359 Visit website

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About JustStorage

JustStorage, located at 2661 Veterans Memorial Pkwy in St. Charles, Missouri, is a reputable provider of storage and moving services. With a strong local presence, JustStorage has earned a 4.6-star rating from 377 reviews on Google, reflecting their commitment to quality service and customer satisfaction. The company offers a variety of services including storage solutions, moving assistance, shipping services, and more. Their convenient location and comprehensive business hours, which run from Monday to Saturday, make them an accessible choice for those in need of storage or moving services in the St. Charles area. As a multi-faceted service provider, JustStorage is well-equipped to meet a range of customer needs, from simple storage solutions to more complex logistical support.

Customers of JustStorage frequently highlight the exceptional customer service provided by the staff, particularly noting the friendly and helpful nature of the team. Reviews often mention staff members by name, such as John, who are praised for their personable approach and willingness to assist. While JustStorage does not hold an FMCSA registration for interstate moving services, they excel in providing local moving and storage assistance, making them an excellent choice for those requiring these services within Missouri. When comparing movers, consider the specific needs of your move and whether the personalized service and local expertise offered by JustStorage align with your requirements. Their focus on customer satisfaction and facility cleanliness are key factors that set them apart from other providers in the area.

Recent Google reviews

Sonny 4 weeks ago

The manager is a really nice guy. Always takes time to say hello and chat for a little bit. Even though he’s busy changing trash and moving cart, he always takes time to be personable and I appreciate that. They had a policy from corporate for a while where the carts were not accessible after 6 PM. I think it says a lot about this company that a few people, including myself called the corporate number and shared our frustration at the new policy. A couple weeks the policy was changed, and the carts were back and accessible! That’s a company that truly listens to their customers and cares abou…
Jori Williams 5 months ago

I had storage unit for about a month before moving! Upon arrival for checking out of unit I noticed I did not have my storage key but was in a rush to move things out.., therefore John extended excellent customer service by helping me break the lock to get into my unit! This took all of maybe an hour due to lock not budging. John was still proactive and patient during this time!! He was very polite and very knowledgeable of services at this location! He also helped me locate a few containers that were left behind!! I TRULY APPRECIATE ALL THE HELP THAT WAS GIVEN BY JOHN!! He deserves 5 stars an…
Andrea Bell 4 months ago

John showed great customer service skills, very informative. Walked me through the process with ease. Keep up the great job. The facility is so clean and near.
Lisa 4 months ago

My experience working with John was delightful. He has such a positive vibe. He was very professional, knowledgeable,and proficient. I will never go to another storage facility after having a stellar experience with John. I highly recommend! The facility is very clean. John was patient with me, as I had many questions. Be sure and ask for him! I can't say enough good things about this facility and John. :-)
Bridgette Koester 4 months ago

I had a wonderful experience with John. Moving is so stressful to begin with. He was so kind and accommodating. He made my moving into a locker effortlessly. I highly recommend. easy peasy! All of my storage needs were met. Additionally, I will always use this facility in the future. I'll never go elsewhere!