Storage Masters - St. Charles
Moving company in St. Charles, Missouri
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Claim this listingAbout Storage Masters - St. Charles
Storage Masters - St. Charles is a multifaceted business located at 1025 Hemsath Rd, St Charles, Missouri. Known for its comprehensive services, the company operates as a storage facility, shipping service, moving company, and transportation service. With a Google rating of 4.3 based on 190 reviews, the company has a mixed reputation among its clientele. Storage Masters offers a convenient location for residents in St. Charles and surrounding areas, providing services that cater to various storage and moving needs. Their operating hours are Monday through Saturday from 10:00 AM to 6:00 PM, and they are closed on Sundays. The company’s core services include providing storage units and facilitating moving and transportation needs, although details about specific moving services are not provided. As no FMCSA data is available, it is unclear if they have interstate moving authority or specific DOT registrations.
Customer experiences at Storage Masters - St. Charles vary significantly, with some praising the exceptional service provided by staff members like Amanda, who is noted for her helpfulness and knowledge. However, there are also negative reviews highlighting issues such as moisture in storage units and poor customer service regarding promotional offers. When considering Storage Masters as a potential choice for storage or moving needs, customers should weigh these varied experiences and perhaps visit the facility to assess the condition of the units and clarify any promotional terms. Since there is no FMCSA data available, those requiring interstate moving services may need to inquire directly about the company's licensing and capabilities. Comparing Storage Masters with other local providers and reading recent customer reviews can provide additional insights into their service quality and reliability.
Recent Google reviews
- Travion Crutcher a month ago
This place isn’t the best. Units hold moisture in the air and attract mold on your items. On top of that, my code is not working for some reason. Accounts are paid, but code has been disabled. Never had this happen before but this is very frustrating. I came after they closed so I have to wait until tomorrow to get my items that I needed today. No warning or notice of the code being deactivated.
- Elizabeth Trusik 2 months ago
Amanda at Storage Masters is the BEST!!!! She goes above and beyond every time we see her! She is so very helpful, kind, knowledgeable and the BEST at her job. This is absolutely the best storage facility I have ever been to! I would definitely recommend this storage facility and this location compared to any other one out there! Storage Masters is very lucky to have Amanda on their team! Thanks again Amanda and Storage Masters!!!!!!
- Harrison Harris 2 weeks ago
Absolute SCAM!!! They will swindle you. DO NOT RENT HERE! They advertise specials then refuse to honor them. I gave them multiple opportunities to make it right. They chose to ghost me instead. Beware! Shady shady shady business. They WILL scam you like they did me. 👎
- Brian Mccarter 4 years ago
I have been to quite a few storage facilities and none have made me feel as welcome as storage Masters. Diane did a very good job of making me very comfortable and welcome. They only have 3 stars because they no longer have 24/7 access!!!! The 24-hour access is a must with a job like I have. I strongly recommend anybody that needs to take numerous trips to their unit especially late find some place else. But if that isn't an issue its BY FAR THE FRIENDLIEST and has an awesome young lady named Diane that even sends u a hand written thank you letter plus u get discounts for your first 2 weeks an…
- Scott P 7 months ago
Amanda was great to work with. She took the time to listen to our needs and was very polite and helpful.
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