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U-Haul Moving & Storage of High Point

Moving company in High Point, North Carolina

3.6 (116 Google reviews)

View U-Haul Moving & Storage of High Point complaints & reviews

(336) 841-2072 Visit website

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About U-Haul Moving & Storage of High Point

U-Haul Moving & Storage of High Point is a versatile moving and storage service provider located at 2908 N Main St, High Point, North Carolina. Known for its wide range of services, this establishment functions as a truck dealer, storage facility, shipping service, and more. The company is dedicated to providing convenient solutions for both local and long-distance moving needs, although it does not hold interstate moving authority as indicated by the absence of FMCSA registration. U-Haul Moving & Storage of High Point operates with a customer service team ready to assist with rentals and purchases, and it maintains extended business hours throughout the week to accommodate varying schedules. With a Google rating of 3.6 based on 116 reviews, the company has received mixed feedback from its clients, highlighting areas of both strong service and opportunities for improvement.

Customer experiences at U-Haul Moving & Storage of High Point vary, with some praising the helpfulness and professionalism of staff members like Ariyanah and Tremaine, who have been noted for their exceptional service. However, there have also been criticisms regarding staff training and service consistency. When considering this mover, potential customers should weigh both the positive and negative reviews and may wish to visit the facility in person to discuss their specific needs and concerns. Since the company is not listed with the FMCSA, those planning an interstate move should ensure that their requirements align with the services offered by U-Haul Moving & Storage of High Point. Comparing customer reviews and visiting the location can provide valuable insights into the service quality and reliability of this moving and storage provider.

Recent Google reviews

Shanice Tate 7 months ago

I had the worst experience at this U-Haul facility. Apparently they have very undertrained staff there. I rented a U-Haul this past weekend and had to extend it out. I called and spoke to two gentleman, one being Tremaine, who I was told was one of the managers. The first Gentleman I talked to told me that I would not be charged to extend the rental to after hours, it was supposed to be returned at about 2:15, but he extended it to an after hours drop off. I called back a second time and spoke to Tremaine because I was concerned that the email said 7pm and not after hours, but he mentioned tha…
GS Creditman 7 months ago

Ariyanah is a breath of fresh air ,she took time to help my order very polite and friendly, U Haul needs more people like her, she deserves a rise and promotion. A 1 service
Jessica Wolfe 7 months ago

The store was clean and well organized, and the staff went above and beyond what I expected. I purchased a lot of boxes in different sizes, and the man at the register (Tremaine) didn't hesitate to volunteer to help me bring everything out to my car so I didn't have to make multiple trips. If I need any additional moving supplies, I will be coming back to this location.
Timesha Mack 8 months ago

Customer service experience was great. This location was the only one in the area that had the van that I needed and I’m so appreciative of that because 3 rental car companies failed me that day. I had no problems checking out or checking in. I brought the vehicle back clean so they would be able to rent it right away if needed.
Briea Gennuso a month ago

How do you run out of propane when you are literally a propane refill station?? Someone needs to learn how to manage their inventory.